On-boarding INCOX

Sign-up for a free trial. You will be re-directed to a page with instructions. Follow them to On-board INCOX and set-up 'incoxBot'.

You can also check video Slack On-boarding Video for INCOX™ or refer the help guide Slack incoxBot Set-up Guide for instructions.

Supportability of INCOX™

At present, INCOX™ is supported only through Slack messaging app. In order to use it, you can easily set-up an account in Slack and start using INCOX™.

For easy handling of your Online (SaaS) business applications

If your business is using Software-As Service (SaaS) Applications, it is understood that your critical business data is spread across these applications. In order to effectively manage and utilize these applications, you need a way to connect them and manipulate the information.

This can't be done by a business owner/user without the intervention of a developer. INCOX™ platform helps to connect these applications without any development effort.

The platform facilitates a BOT called ‘incoxBot’ through which you can interact and run tasks across multiple applications. Thus INCOX™ works like a virtual assistant to self-service your task automation needs in a ready-to use fashion.

What is special about INCOX™?

Solutions available in the market at present are either Enterprise or Developer focused. On the contrary, INCOX™ is designed to eliminate dependency on technical know-how or knowledge workers required to make business applications work together.

A business user can leverage the ‘incoxBot’ to run workflows across multiple applications in a natural language (English) interaction. Features like, access to applications from a single chat window, ready-built workflows makes integration zero touch and self-serviceable.

Stability & Security of INCOX™

The ‘INCOX™’ service runs on a third-party world renowned Cloud Service Provider. Hence the service is highly stable, available and secure.

INCOX™ Service doesn't store any application data within its service. The INCOX™ service acts as a fulfilment engine by facilitating transactions between your SaaS apps. Also our service doesn't store any of your app credentials. Your data is in your hands!

Support for apps and workflows

You can refer the currently supported apps and use-cases through here

Any new apps/workflows need a review by our engineering team. You can e-mail us at support@incox.net with additional details of workflows and SaaS application to be included. We will review & include them in a minimum lead time possible.

As an alternate option, you can also register for a demo here. We can discuss the details as part of the demo and facilitate your request appropriately.

Current Supported Features and Expectations

INCOX™ platform currently supports the following features in this phase of release.

• Interactive BOT: - ‘incoxBot’ which is the interface between the user and the INCOX™ platform. One can interact with the BOT using keywords, phrases in English to run workflows
• Task Workflows: - These are ready-built app workflows built to fetch/exchange information between one or more applications
• Single window access:- From a single slack chat window, a user can access the workflows of all his applications without needing to visit the individual application screens
• Third-party app support:- INCOX™ platform currently supports up to 25 SaaS application
• Notifications: - These are key application event alerts that will be received as Slack Notifications.
• On-demand workflow execution: - A business user can run end to end workflows following suggested actions and/or notifications.

The future version of INCOX™ (~3-6 months) is expected to include the below features to provide a full-fledged flexibility in self-serving SaaS application interaction needs.

• Auto workflow execution:-A business user can run-once and save the workflows for automatic execution.
• Designer for workflows:-A web based designer tool to create user-defined workflows to support business process changes.
• Role-based Permissions:-Able to set role specific permissions for users.
• My Dashboard:-A user specific dashboard to see profile/subscription information.
• Metrics for workflow execution:-A monitoring mechanism to provide information about no. of times a workflow gets executed etc.

Supported Languages

INCOX™ supports only English at this moment. Support for other languages will be deferred to future upon evaluating customer feedback and response.

Off-boarding INCOX™

Anytime, after you have signed-up for INCOX™, you can send us an email to support@incox.net and we will help you to discontinue from service. We don’t store any application data as part of our platform. Hence there is no concern on this part.