"INCOX" Privacy Policy

Sathyabama University-Technology Business Incubator (SU-TBI)
Sathyabama University,
Jeppiaar Nagar, Rajiv Gandhi Salai
Chennai 600119, Tamil Nadu

1. Information we collect

For those users who provide requisite authorization during the account setup and login process, dot2Globe collects information from enquiry forms, contact forms, Google GSuite or Microsoft Office 365, and others, as applicable to provide better service to all users. This includes first name, last name, email address, phone numbers and organization that users belong to. We store this personal information on Google Cloud Services. Our legal basis for the collection of user data is Art 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, and improve our internal process efficiency.

2. Information we collect as customers use our service

dot2Globe may collect specific information about how customers use our product. These include situations such as how a customer uses a specific feature and when a customer uses the product. The information is collected as data logs, images, or a logical sequence of images/videos to reply an issue encountered by a user. Our logging system automatically collects information such as the internet protocol address, browser type, browser language, referring URL, features accessed, errors generated, time zone, geo-location data, operating system information, and other such information that is transmitted in the header of the user’s HTTP request. This information is stored in log files. dot2Globe uses these log files to analyze trends, administer, and improve the application. Our legal basis for the collection of user data is Art 6 (1) b) GDPR and Art. 6 (1) f) GDPR. Our legitimate interest is to optimize our product, increase user experience, enhance our customer support, and improve our internal process efficiency.

3. How we use the information we collect

dot2Globe uses the above information for the following general purposes: service provisioning, identification and authorization, service improvement, and research. When a customer contacts dot2Globe, we may keep a record of customer communication to help solve any issues the customer might be facing.

If you contact us by email or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions. Please email us at contact@incox.net to assert your data protection rights. Please read the section entitled “Your rights to access, rectification, cancellation, limitation of processing, data portability and to withdraw consent”.

  • Service Providers. We may provide access to or share your information with select third parties who perform services on our behalf. These third parties provide a variety of services to us, including without limitation billing, sales, marketing, provision of content and features, advertising, analytics, research, customer service, shipping and fulfilment, data storage, security, fraud prevention, payment processing, and legal services.

  • The present trial validation of service is on a no chargeable basis. However, at a later date after the trial period is withdrawn, you must begin a paid subscription which requires a valid credit card

4. International Data Transfer

We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties (as provided herein) across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, use and disclosure of information about you, including personal information, as described in this Privacy Policy.

How Secure is your personal data and information with us?

We work hard to protect dot2Globe and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold. In particular:

  1. We encrypt our services using SSL.

  2. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.

  3. We restrict access to personal information to dot2Globe employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

5. Retention, deletion or blocking of data

We adhere to the principles of purpose limitation and data minimization. Therefore, we only store your personal data for as long as it is necessary to achieve the purposes mentioned here or as long as the many storage periods required by law. After discontinuation of the respective purpose or expiry of these deadlines, the corresponding data will be blocked or deleted in accordance with the statutory provisions. Our legal basis for the deletion or blocking of personal data is Art. 5 (1) b) GDPR and Art. 5 (1) c) GDPR.

6. Your rights of access, rectification, cancellation, limitation of processing, data portability and to withdraw consent

We will provide access to your personal data stored by us at any time. If you wish, you will receive it in a structured, commonly-used and machine-readable format. We will be happy to correct, edit, limit, or delete your personal data at your request, provided that no statutory storage requirements are in conflict, or forward them to another responsible office. If your personal data stored with us has been processed incorrectly, out-of-date, or unlawfully, you can restrict its processing by us. Finally, you may change or revoke your consent to the processing of your personal information at any time with future effect. To contact us for any of these concerns, please email us at contact@incox.net. Our legal basis for the disclosure, correction, deletion, limitation of processing and data transmission is the respective request of the data subject.

You have the right to complain about the improper processing of your personal data (such as collection, storage, modification, transfer, deletion, etc.) by emailing us at contact@incox.net

7. Modification of this Privacy Policy

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as when introducing new services. Your new visit will be subject to the new privacy policy.